The Future of Artificial Intelligence in Customer Service: Opportunities and Challenges

By Rajesh Uppal Categories: Business

Course Content

Introduction

Explanation of the importance of customer service in business

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Overview of artificial intelligence (AI) and its applications in customer service

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What this eBook covers

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Opportunities of AI in Customer Service

Challenges of AI in Customer Service

Current Applications of AI in Customer Service

Future Applications of AI in Customer Service

Impacts of AI on Customer Service Industry

Ethical Considerations of AI in Customer Service

Conclusion