The Future of Artificial Intelligence in Customer Service: Opportunities and Challenges

Categories: Business
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Course Content

Introduction

  • Explanation of the importance of customer service in business
    00:00
  • Overview of artificial intelligence (AI) and its applications in customer service
    00:00
  • What this eBook covers
    00:00

Opportunities of AI in Customer Service

Challenges of AI in Customer Service

Current Applications of AI in Customer Service

Future Applications of AI in Customer Service

Impacts of AI on Customer Service Industry

Ethical Considerations of AI in Customer Service

Conclusion

Education in Future Technologies